Online Learning Options - New Level Partners & MERG Programs

Online Learning for New Hires from New Level Partners 

Exclusively for MAIA Members .... Online learning is ideal for new hires and job changers, and is an excellent way to fit coverage education into the workday. MAIA's new hire training is on-demand, interactive, cost-effective, and measurable.

Online Courses with New Level Partners:

Information & Purchase Courses

  • Introduction to the Insurance Industry
  • Commercial Lines Coverage BasicsTM
  • Personal Lines Coverage BasicsTM 
  • Commercial Lines and Personal Lines Coverage BasicsTM
  • Advanced Communication and Negotiation Skills
  • Business Communication Fundamentals
  • Client Management Essentials
  • Emerging Leader’s Series
  • NOW AVAILABLE: Mass. Auto
  • Virtual Classroom: RiskSolutionsIQ
    To enroll in an upcoming session - Register Here

Specific curriculum packages are designed for employers to train new hires based on individual needs and area of expertise. Audiovisual exercises and knowledge checks provide an interactive learning experience giving the new hire a jump-start. Each package includes 4 months of access to the curriculum selected.

Your On-Boarding Solution:

The Insurance Coverage Basics™ curriculum is perfect for new agency or carrier staff. Whether an individual is starting in the industry, changing jobs within a company or needs basic coverage orientation, Insurance Coverage Basics™ jump-starts knowledge of 30+ Commercial and Personal coverages and introduces key industry concepts. For Insurance Managers, the HR Essentials™ and Recruiting courses provide key elements to be a productive and effective manager.   Click for More Information & Registration options.

New Offering: RiskSolutionsIQ

Risk Solutions IQ™ is a 12-week Blended Learning Program accessed on New Level Partners’ Virtual Classroom platform.

  • The learning experience integrates four (4) interactive, expert instructor ‘Live Learning’ case study sessions on Property, CGL and Workers Compensation
  • Plus 25+ hours of self-paced assignments including New Level Partners’ industry-leading online courses plus Coverage and Risk Management case scenarios!

Risk Solutions IQ™ was designed from the ground-up as an effective, convenient and cost-efficient solution for new hires – our prior programs have included both sales and support team members. Learn More & Enroll Today


On-Line New Employee Courses Through MERG:

MERG Virtual Classroom Courses: 

Click Below for More Information and Registration...

In this "virtual classroom," employees log on to complete 1-3 hours of course work each week.  There’s no travel, no interruption to daily agency activity and, most importantly, no time out of the office. 

Your new hire can connect with other rookies, bounce questions off the facilitator, and learn about critical service and communication skills in manageable pieces in the comfort of their home or office!   Work can be completed off-line, then pasted in on-line. Time to complete the course is 3 hours max. per week! The student is expected to: 

  1. Read a chapter and/or an e-lecture.
  2. Perform at least one activity in the week in the agency. 
    Activities are designed to create employees who learn proactively, observe procedures and ask questions.
  3. Post observations about the activity.
  4. Participate in a discussion question weekly with classmates and the facilitator.
  5. Take occasional quizzes and a final exam.



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