Other Online & Self-Study Options

Continuing insurance education is often a mix of classroom, webinar, streaming, online and self-study. MAIA offers a variety of high-quality training solutions designed to increase technical knowledge, earn CE and increase efficiency both inside and outside the “traditional” classroom environment. MAIA has partnered with the following vendors for when MAIA’s scheduled programs don’t fit your needs or timing is an issue. 

On-Line New Employee Courses Through MERG:

In this "virtual classroom," employees log on to complete 1-3 hours of course work each week.  There’s no travel, no interruption to daily agency activity and, most importantly, no time out of the office.  Your new hire can connect with other rookies, bounce questions off the facilitator, and learn about critical service and communication skills in manageable pieces in the comfort of their home or office!   Work can be completed off-line, then pasted in on-line. Time to complete the course is 3 hours max. per week! The student is expected to: 

  1. Read a chapter and/or an e-lecture.
  2. Perform at least one activity in the week in the agency. 
    Activities are designed to create employees who learn proactively, observe procedures and ask questions.
  3. Post observations about the activity.
  4. Participate in a discussion question weekly with classmates and the facilitator.
  5. Take occasional quizzes and a final exam.
Get More Information and Register for MERG Courses:
New Agency Employee Orientation
Delivering Quality Service to the Customer and Employer
Personal Lines Coverage Basics
Commercial Lines Coverage Basics



MAIA members receive a 30% discount. Register directly through The Institutes (AICPCU/IIA). 

On-Line CISR

Take CISR courses online. Register directly through The National Alliance.

Self-Study AAI Designation

The AAI Designation Program can be taken as self-study.  
You must contact the Education Team at 800-742-6363 or email info@massagent.com at least 2 WEEKS PRIOR to the date that you wish to take each exam (there are a total of 9 exams).  If you pass each exam you must notify us and you will receive 8 CEUs per segment.  If you fail an exam, you will receive no CEUs.


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