Personal Automobile Concentration


This program is designed for entry-level people OR to cross-train employees so they can be insurance literate, functional, confident and service/sales oriented. This is more than just a lecture. These multiple-day seminars are designed to provide “hands-on” practical application. Coverage will be discussed and practiced in an “account-rounding,” exposure analysis method. Each participant will work on his or her own, instilling individual growth, and work in a group to learn how to foster a team environment and attitude. Customer service and sales will be addressed throughout the course in regards to appropriate attitude, as well as insurance expertise.

This course is broken down into two concentrations: Personal Residential and Personal Automobile. You can take any one or both concentrations! Information about the program can be found HERE.


  • MAP Eligibility
  • Coverage Selections Page
  • Mandatory offer
  • Important policy definitions
  • MA Policy
  • Important MA auto endorsements
  • Auto application process
  • Auto Claim Process
  • Personal Auto issues
  • Registry Issues with the MA Client

Fall 2019: September 4, 17, 19, 23 & 26

REGISTRATION:          8:30 a.m.

CLASS TIME:               9:00 a.m. - 4:00 p.m.


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