9is question was answered based upon current rules, regulations & statutes in effect on March 5, 2020
Have an insured who was rearended. He filed a claim through the other carrier. They are paying for the damage to his bumper, but the collision also caused drivers side window to drop into door. The other carrier is due to wear and tear, but window was working properly before accident. Would they be responsible for at least partial payment of the window fix?
Irene Morrill: As the saying goes “but for” that accident …the window worked just fine.
I’d tell the insured is going to make a consumer complaint with MA DOI …and will fill out small claims court paperwork
Let me know what happens
This document is not a legal opinion and should not be relied upon as such. The intent of this document is to provide a general background regarding the topic or topics discussed, not to provide legal advice. Producers and agencies should consult an attorney regarding specific situations and specific questions with respect to the topic or topics covered in this document. Neither the Massachusetts Association of Insurance Agents, Number One Insurance Agency nor any of its employees shall be responsible for any errors or omissions regarding any statements made in this document, nor any errors or omissions regarding any statutes, regulations, court rules, and/or any other government documents cited in this document.