Seven Steps To Personal Lines Success #6 Issues & Problems In MA Personal Auto Policy & Personal Lines Case Study


This course is geared towards those people who have a good understanding of the various personal lines policies and want to account round them within their agency, minimize any E&O exposures and be helpful during the claims process.

This course is part of a certificate program called the Seven Steps to Personal Lines Success. Each course can certainly be taken as a standalone class, but if you are interested in seeing the full series, the courses involved and earning the certification, that information can be found HERE.


  • What "furnished for regular use" means and the "public or livery use" issue
  • How do you adequately cover the equipment on customized vehicles
  • The problems in a complex PAP with a case study of a true-to-life client complete with divorce, remarriage, step children, company cars and business activities.

REGISTRATION:          8:30 a.m.

CLASS TIME:               9:00 a.m. - 5:00 p.m.


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