Utica National Insurance Agents E&O

Information for Policyholders 

Based on a long-standing relationship with MAIA and Number One Insurance, Utica provides customized coverage, claims expertise, direct access to underwriters and claims specialists, leading risk management tools and flexible payment options to the agents of Massachusetts. 

Pay Your Bill
Online: uticanational.com

Mail: Check (payable to)

Utica National Group
P.O. Box 6532
Utica, NY 13504-6532


Check payable to Utica National Group.
Include your account/policy number on the check.
A $7.00 service charge will apply to each installment.


Utica billing at 800-598-8422
8:00 a.m. to 5:00 p.m. (EST), Monday - Friday.

Additional Coverages Available
ERPLI - up to $1MM in coverage available. No application may be needed.
3rd Party EPL - protect your agency from Third Party Claims for an additional 20% of EPL premium.
Human Resource Consultants Coverage
Contingent Catastrophe (P&C ONLY) – It’s worth the $100! Request coverage on Question 31 on the application.
Cybersurance (P&C ONLY) - Don’t let a data breach take down your agency. Learn more about what Cybersurance covers.
 Report a Claim

Please refer to your policy documentation for instructions on reporting claims. Utica has also published Claim Handling Guidelines and makes First Notice of Loss Form available to insureds.

While we are happy to assist, the Number One Insurance Agency, Inc. is not responsible for claim handling or reporting claims to the insurance company.  As always, feel free to call us if you have any questions.

Loss Control
P&C Loss Control Credit Options (Earn up to 10%)
Designation Programs & Classes that Qualify for Credit

Exposure Checklist

Earn a 5% credit by developing procedures and consistently using Exposure Checklists with your client during the sales and policy review periods, that include a client sign-off on coverages not taken.  Please speak with your Agents' E&O underwriter about this criteria by calling 800-598-8422.

Utica’s E&O Risk Management Online Resources
Agency Mergers & Acquisitions
If buying or selling an agency, be sure to review your E&O needs BEFORE the transaction takes place. Utica has provided the following “Facts to Know about E&O in Relation to M&A” for your guidance.
Facts to Know about E&O in Relation to M&A by Utica National

Please contact Donna Goncalves for quoting, applications and additional information.

Protect the Whole Agency

Ensure that the agency is properly protected through programs and products designed specifically for independent insurance agents. 

Package Policy, Commercial Umbrella & Data Breach Coverage is available.


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