Accredited Adviser in Insurance (AAI)

The Institutes has announced that the exam component of the AAI package will be web-based beginning January 1, 2020. Students will need to bring their own device (laptop) to take the exam.

The Accredited Adviser in Insurance (AAI) Designation gives you the tools you need to establish a clear professional advantage in the marketplace and fulfill your commitment to customer service. In today's increasingly complex property-casualty insurance marketplace, only producers with in-depth insurance knowledge and a strong focus on customer service have a competitive edge. 

How to Earn the AAI Designation:

  1. Attend 9 one-day seminars and pass the corresponding 30-question multiple-choice exam, and 
  2. Complete the free online Ethical Guidelines for Insurance Professionals: Ethics 311. (This is a requirement of all The Institutes' associate designation programs.)
    Learn more at

AAI 81A - Principles of Insurance

An overview of the Insurance business including principles, nature and organization as well as legal issues, risk management and insurance sales & account development.

AAI 81C - Commercial Property

Includes building and personal property coverage forms, business income coverage forms, causes of loss forms and several commonly used inland marine policies.

AAI 82B - Multi Lines - Other Commercial Insurance

Includes Commercial Crime, Business Owners and Farm Insurance, Workers Compensation and various other miscellaneous commercial coverages including business life insurance.

AAI 83A - Principles of Agency Management

You'll learn about the formation and environment of an agency, organizational management, sales management and personal production plans including time management and negotiating skills.

AAI 83C - Agency Financial Management

The ins-and-outs of agency management as it relates to automation, client service financial management and the producer's legal & ethical responsibilities.

AAI 81B - Personal Lines

Includes homeowners, dwelling, flood, personal auto, miscellaneous vehicles, inland marine, aviation, and personal umbrella. In addition… personal financial products, social security and various life insurance products will be examined.

AAI 82A - Commercial Liability Insurance

Includes occurrence and claims made liability policies and their popular endorsements, commercial auto, garage and truckers policies.

AAI 82C - Specialized Commercial Lines

Includes specialized property coverages, commercial umbrella, ocean marine and commercial aviation coverages. In addition, the various types of surety bonds will be examined for proper use and coverages provided.

AAI 83B - Agency/Company Relations

You'll get a closer look at the relationship between producer and insurer, ways of developing the public image of your agency and how to handle agency growth and customer communications. You'll also discover the work of market segmentation and target marketing.

AAI - Self-Study Option

The AAI Designation Program can be erned through self-study and proctored exams.

The AAI 81 (segment A, B and C) exams will be waived if student meets one of the following criteria:

  • If you have passed AINS 21, 22, and 23, the AAI 81 exam requirement is waived.
  • If you have passed CPCU 551, 552, and 553; or if you have passed CPCU 551, 552, and 555, the AAI 81 exam requirement is waived.
  • If you have completed Accredited Customer Service Representative (ACSR) courses 1, 2, 3, 4, 5, 10, and 11, the AAI 81B segmented exam requirement is waived.
  • If you have completed Accredited Customer Service Representative (ACSR) courses 4,5,6,7,8, and 9, the AAI 82A segmented exam requirement is waived.
  • A waiver is available for AAI 81 if you hold the CIC designation. To apply for this waiver, use this waiver form.
    • NOTE: Non-Institute courses or designations are subject to a $150 application fee per waiver.
  • To request credits, download the Institute Academic Credit Request Form.

2020 Fees

MAIA Members: $196
Non-Members: $296

REGISTRATION:     7:30 a.m.

CLASS TIME:           8:00 a.m. to 3:30 p.m.

EXAM:                    3:30 p.m. to 4:30 p.m.

  • Once payment is received, AAI books will be shipped in ADVANCE of scheduled class.  Self-study prior to the class is RECOMMENDED because of the volume of information covered in each class.
  • If you work for a Massachusetts employer and are a member of MAIA, you can apply for Massachusetts Workforce Training Funds to pay for your AAI Designation. Learn more...NOW!
  • The exam is optional. You will receive the CEUs without taking the exam. You are required to take and pass the exam if you want to receive the designation.
  • If you fail the exam, the cost to re-take the class is $116.00.
  • To re-take an exam is $50.00.


Update Requirement

There is no annual update requirement although continuing education is encouraged.

Classroom & Training Center Policies


Accredited Adviser in Insurance (AAI) Self-Study Option

The AAI Designation can be earned through self-study and proctored exams: 

  • Contact MAIA's Education Team at 800-742-6363 or email at least 2 WEEKS PRIOR to the date that you wish to take your exam (there are a total of 9 exams).
  • If you pass each exam, you will receive 8 CEUs per segment.  In order for us to process your CEUs, you must notify us and send documentation showing your passing grade.  If you fail an exam, you will receive no CEUs.
  • Completing the free online Ethical Guidelines for Insurance Professionals (Ethics 311) is a requirement of all The Institutes' associate designation programs (AAI, AIC, ARM, AU, etc.).  Click here to visit their website and learn more.
    If the American Institute for CPCU / Insurance Institute of America releases a NEW EDITION date for their material, the older material will be considered inactive and any corresponding exams null and void.  In this situation, a COMPLETE SET of NEW material must be purchased.  This will affect those who use the AAI Self-Study Option and anyone who requires a re-take on an exam.

 Order AAI Books for Self-Study

AAI-81A Principles of Insurance - Order Now
AAI-81B Personal Lines - Order Now
AAI-81C Commercial Property - Order Now

AAI-82A Comm. Liability GL/Auto - Order Now
AAI-82B Commercial Lines - Order Now
AAI-82C Special Commercial Lines - Order Now

AAI-83A Principles of Agency Mgmt - Order Now
AAI-83B Agency/Company Relations - Order Now
AAI-83C Agency Financial Mgmt - Order Now

Member Price: $161.00/book  +shipping   |   Non Member Price: $261.00/book +shipping



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