Contact Info: Service/Billing/Claims |
Agent Inquiries can be directed to Number One Insurance. Please contact Michelle St. Angelo at or 508-634-7364. |
AmTrust
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A.I.M. Mutual Insurance Companies
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Workflow |
All carrier correspondence for your insured is forwarded to your agency by the carrier or Number One with directions to forward to the client if required.
Only the appointed agent is allowed to make coverage/named insured change requests. All endorsement, cancellation, reinstatement, loss run and other such requests should be requested in writing to Number One Insurance to communicate with the assigned carrier.
Renewals are generally processed 30 days prior to the expiration of the current in-force policy. |
Certificates of Insurance |
Agents may issue a certificate of insurance.
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Audit Disputes |
Forward to the carrier audit department all copies of the 941's issued throughout the policy term and a letter from the insured asking for a review of the audit.
If insured needs assistance contacting the auditor, please contact Michelle St. Angelo and she will research and provide their contact information. |
Request for Reinstatement |
Provide a signed request for reinstatement on the insured's letterhead that includes:
Forward to Michelle St. Angelo at mstangelo@massagent.com or by fax 508-634-2930. |
Broker of Record Requests |
Please include the following on the insured's letterhead:
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Waiver of Subrogation |
Application required and a premium is charged based upon type of waiver. Please note your request for a Specific or Blanket Waiver. |
Aligned with the mission of MAIA, the Number One Insurance Agency, Inc. provides several niche retail markets as a benefit of membership. Experienced in-house staff along with key carrier partners, work to assist and service members with our insurance offerings...