Ethics Programs

Ethics Programs Offered By MAIA

Insurance producers must complete an approved 3 hour ethics program for each renewal cycle. This requirement does not increase the overall number of continuing education credit hours an insurance producer must complete. It only requires that ethics training make up at least 3 hours of the total continuing education credits earned. 

MAIA offers the following ethics programs to meet the STATE MANDATED 3-hour Ethics Training Requirement:

Streaming Class – Ethical or Not

This course is geared to all agency personnel as it discusses the issue of ethics as it relates to the insurance industry and our working environment. 

Class Topics:
  • Common Codes of Ethics:
    • Employment Practices
    • Employee, Client and Vendor Information
    • Public Information/Communications
    • Conflicts of Interest
    • Relationships with vendors
    • Environmental Issues
    • Ethical Management Practices
    • Employment Practices
    • Conflicts of Interest
    • Political Involvement
  • Character of Ethics - the Insurance Stories
  • Ethics - Where do you stand?
  • Business Ethics An Impossibility?
  • Five Questions Every Organizataion Should Ask
  • Your Personal Ethical Barometer
  • Case Studies

Ethical or Not

The course is geared towards any insurance professional and will take a current look at ethics in America today. 

Class Topics

  • Definition of ethics and the difference between ethics vs. morals
  • Ethical transgressions and insurance agents
  • Rushworth Kidder's characteristics of ethical people and conflicts of interest in decision making
  • Process in making ethical decisions similar to risk management
  • Principles used to make ethical decisions
    • Ends based / Rules based / Care based
  • Ethics for insurance claims and certificates
  • Social media and knowledge of client and underwriting 

Ethics – Spinning The World Of Insurance

This course is geared to all agency personnel who want an historical perspective on ethics and how it relates to today's business. This is a VIDEO presentation.

Class Topics

  • Human history and development as it relates to Ethics
  • Addresses the difficulty business entities face in assuring their staff, customers and the general public that they are an ethical business

Ethics – Is it Relevant to Insurance?

This course is geared to all agency personnel as it discusses the issue of ethics as it relates to the insurance industry and our working environment – This is a VIDEO presentation. 

Class Topics

  • Common Codes of Ethics:
    • Employment Practices
    • Employee, Client and Vendor Information
    • Public Information/Communications
    • Conflicts of Interest
    • Relationships with vendors
    • Environmental Issues
    • Ethical Management Practices
    • Employment Practices
    • Conflicts of Interest
    • Political Involvement
  • Character of Ethics - the Insurance Stories
  • Ethics - Where do you stand?
  • Business Ethics An Impossibility?
  • Five Questions Every Organizataion Should Ask
  • Your Personal Ethical Barometer
  • Case Studies

Ethics

This course is geared to all agency personnel. This is a VIDEO presentation. 

Class Topics:

  • To review definitions of ethics
  • To reflect on what is morally wrong and realize it should not be a dilemma
  • To reflect on what would be considered ethical dilemmas not necessarily morally wrong situations
  • To review ethical situations in the insurance environment
  • To think about these ethical situations and discuss a process or set of values that can help bring light on them
  • How to set up a code of ethics

Ethics in The Western World

This course is geared to all agency personnel who need an overview of ethical issues as they relate to the insurance industry and our working environment. This is a VIDEO presentation. 

Class Topics:

  • Explore the history of Ethics
  • Western world ideas of ethical behavior influence

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