The Personal Lines Training School was developed to train a newly hired employee or cross-train an employee to be insurance literate, functional, confident and service/sales-oriented in Personal Lines.
Each two-part PL Concentration offers 5 Days of entry-level, in-depth training for new agency employees with Irene Morrill, CPCU, CIC, CRM, LIA, CPIW, CRIS, ARM, Vice President of Technical Affairs, MAIA.
This multi-day seminar provides “hands-on” practical instruction. Coverage is discussed and practiced in an “account-rounding”, exposure analysis method. Each participant will work individually and in a group to both foster individual growth as well as foster a team environment and attitude. Customer service and sales will be addressed throughout the course in regards to appropriate attitude, as well as insurance expertise.
Personal Automobile Concentration -
Fall 2019: September 4, 11, 19, 23 & 26
Personal Residential Concentration -
Fall 2019: September 30, October 3, 7, 15 & 22
$399.00 / member
$499.00 / non-member
If you work for a Massachusetts employer and are a member of MAIA, you can apply for Massachusetts Workforce Training Funds to pay for the PL Training School Concentrations.
REGISTRATION: 8:30 a.m.
CLASS TIME: 9:00 a.m. to 4:00 p.m.
For questions about the PL Concentrations, please email Darlene Mulcahy, Professional Development Manager at firstname.lastname@example.org or call 800.742.6363