E&O Reminder: Don’t Say, “It Isn’t Covered”!

    Posted by MAIA on March 25, 2020

    MAIA’s Number One Agency would like to remind you that it is the carrier’s responsibility to determine coverage, not the agent’s. Please be careful when questioned by an insured about coverage. We suggest that it is okay to offer your opinion, but with the disclosure that it is truly up to the carrier. You should also provide the methods your insured should take if they wish to submit a claim to their particular carrier.

    We are here for you! MAIA and the Number One Insurance Agency are working remotely and open for business during our regular hours of 8:30 am – 4:30 pm. Please view this Staff Directory for all of our emails and direct dial numbers. For the latest information regarding our industry and COVID-19, please visit our MAIA COVID-19 Resource Page



    Topics: The Massachusetts Agent, Number One, 2020, COVID-19

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