Massachusetts Private Passenger Auto Insurance Refunds in Response to COVID-19

    Posted by MAIA on April 21, 2020

    With so many people in MA following stay-at-home orders, many insurers are seeing decreases in loss frequency in their personal lines auto books and setting up processes to refund or credit their customers’ premiums. MAIA has put together a list of Massachusetts Private Passenger Auto Insurance Refunds in Response to COVID-19. 

    Massachusetts Private Passenger Auto Insurance Refunds
    in Response to COVID-19

    Updated 4/22/20. Details subject to change. Please verify discounts with carriers before sharing. 

    Company

    Discount

    Notes

    ALLSTATE

    15% April/May

     

    AMICA

    20% April/May

     

    ARBELLA

    20% April/May/June

    Applied to balance. Refund if paid in full. Will apply to new if purchased before 6/30/20.

    BERKLEY ONE

    20% April/May

    Will be applied automatically in June

    CHUBB

    35% April/May

    Will average about $110 per vehicle

    CINCINNATI

    15% April/May

     

    COMMERCE

    15% April/May

    Applied to balance if paid in full refund

    CONCORD

    15% April/May

     

    ELECTRIC

    15% of 3 months’ premium

    Sending checks to customers

    ESURANCE

    15% April/May

    Cash refund

    HANOVER

    15% April/May

     

    LIBERTY MUTUAL / SAFECO

    15% April/May

    Will be mailed or however they made their last payment

    MET LIFE

    15% April/May

    Will be credited to customer’s account

    N&D GROUP (NORFOLK & DEDHAM)

    20% April/May

     

    NGM/MSAA

    $50 per vehicle

    Will be mailed out as actual refund

    NATIONAL GENERAL

    15% April

    Credit applied to next installment bill. Check will be mailed if paid in full.

     

    NATIONWIDE

    $50 per policy

    Will be credited however last payment was made: EFT, credit card, personal check

    NFD

    20% April/May

    Refund check will be mailed

    PLYMOUTH ROCK

    25% premium credit on Liability and PIP 

    Automatically applied to affected policies, or client can opt to pay it forward to charity; Also providing a deductible waiver for medical providers involved in an accident while traveling to/from work or while in the line of duty

    PROGRESSIVE/ ASI

    20% April/May

    Credit will automatically apply. If there's a balance, will apply to balance. If paid in full, will credit payment account on file

    PURE

    15% (Date order put in place > stay is lifted)

    2019 SSA commitments 22M; will be paid any balance due or paid in cash. (Classic Cars will not get discount.)

    QUINCY MUTUAL

    $25 per vehicle refund

    Check will be mailed directly to insureds

    SAFECO

    15% April/May

    Will be mailed or however they made their last payment

    SAFETY

    15% April/May

    Must have made one payment & continuous cov. Applied to balance. Refund if paid in full. Will apply to new autos,

    TRAVELERS

    15% April/May/June

    Customers will receive the automatic credit either on future bills or via their last payment method.

    VERMONT MUTUAL

    20% for 3 months

    Customers will receive premium refund after May 15 or may opt to donate refund to specific charities


     

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    Topics: The Massachusetts Agent, Industry News, 2020, COVID-19

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