The staff at MAIA and the Number One Insurance Agency are here for our members, offering classes, products, services, and insights to help independent agencies and their people grow and thrive in this ever-changing industry.
EXECUTIVE TEAM
Nick Fyntrilakis
President & CEO
nfyntrilakis@massagent.com (508)634-7352
Heather Kramer, CIC
Vice President & COO
hkramer@massagent.com (508)634-7369
MEMBERSHIP & INFORMATION SYSTEMS
Sheron Gagnon
Project Specialist
sgagnon@massagent.com (508)634-7378
Leo J. Fredette
Systems Administrator
lfredette@massagent.com (508)634-7380
Cassandra Koegel
Membership Engagement Director
ckoegel@massagent.com (508)634-7385
ACCOUNTING
Patricia M. Loonie
Vice President of Finance
ploonie@massagent.com (508)634-7358
Ding Ping Chen
Agency Coordinator
dpchen@massagent.com (508)634-7357
MEMBER ADVOCACY
Kathy Cormier, CPPL
Member Relations Advocate
Instructor and liaison for Registry and auto insurance-related questions
kcormier@massagent.com (508)634-7353
Irene Morrill, CPCU, CIC, CPIW, LIA, ARM, CRM
Vice President of Technical Affairs
Instructor and liaison for technical insurance questions
imorrill@massagent.com (508)634-7356
Dan Foley
Consultant
Liaison for insurance business practices and regulatory-related questions