Tutoring & Mentoring Services

MAIA's Customized Tutoring & Mentoring Services

MAIA can work with you to create a tutoring and mentoring plan for your newly hired employees!  Each plan is tailored to meet your agency's needs and mission, and includes training by some of the best instructors available. It's an excellent way to get your newly hired employees up to speed, especially if they have little insurance knowledge.

How It Works

First, establish what training is needed/wanted. Consider...

  • What is the desired focus:  Personal Lines or Commercial Lines?
  • Do you want them licensed?
  • Do you want them to get the state-required training in Fraud and Flood?
  • What product training is needed? (e.g., Insurance Basics: Homeowners, Auto, Commercial Property, Commercial General Liability, etc.)
  • Do you want an educational plan established for them at the end?
  • Do you want access to continued mentorship?

Then, set up a time frame to get the needed training accomplished. Consider...

  • How many days of the week, and how many hours a day you want them to be with their tutor/mentor
  • How long would you like the training period to be
  • Do you have other new employees who also needs this training — up to 2 can participate at the same time, and others can be added for an additional fee.

To learn more, or get started creating a plan, contact Colleen Lahna, Program Coordinator, at clahna@massagent.com or 508-634-7379.


Member Cost for 1 or 2 People:

  • $350.00 – 3 hours (minimum / day)  
  • $675.00 – 6 hours (working lunch, if needed)

Additional individuals: 

  • $60/person for a 3-hour Program 
  • $100/person for a 6-hour program

Includes professional instruction and all expenses except, if needed, hotel accommodations and/or travel other than by car. 
CEUs may or may not be available based on the program. (
CEU fees are additional.)


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