Utica National Insurance Agents E&O

Information for Policyholders 

Based on a long-standing relationship with MAIA and Number One Insurance, Utica provides customized coverage, claims expertise, direct access to underwriters and claims specialists, leading risk management tools and flexible payment options to the agents of Massachusetts. 

Pay Your Bill
Online: uticanational.com

Mail: Check (payable to)

Utica National Group
P.O. Box 6532
Utica, NY 13504-6532


Check payable to Utica National Group.
Include your account/policy number on the check.
A $7.00 service charge will apply to each installment.


Utica billing at 800-598-8422
8:00 a.m. to 5:00 p.m. (EST), Monday - Friday.

Additional Coverages Available
Cybersurance (P&C ONLY) - Don’t let a data breach take down your agency. Learn more about what Cybersurance covers.
EPLI - up to $1MM in coverage available. No application may be needed.
Human Resource Consultants Coverage
Contingent Catastrophe (P&C ONLY) – It’s worth the $100! Request coverage on Question 31 on the application.
 Report a Claim

Please refer to your policy documentation for instructions on reporting claims. Utica has also published Claim Handling Guidelines and makes First Notice of Loss Form available to insureds.

While we are happy to assist, the Number One Insurance Agency, Inc. is not responsible for claim handling or reporting claims to the insurance company.  As always, feel free to call us if you have any questions.

Loss Control
P&C Loss Control Credit Options (Earn up to 10%)
Designation Programs & Classes that Qualify for Credit

Exposure Analysis Checklist

Using an Exposure Analysis Checklist can help you understand your clients’ exposures and increase the sales efforts of your agency. In addition, consistently combining Exposure Analysis Checklists with signed refusals of coverage from your clients can help defend you when faced with an E&O claim. Utica has teamed up with Rough Notes to provide our E&O clients with discounted access to vetted and continually updated Rough Notes Exposure Checklists. Check out Utica’s Rough Notes Discounts, and call our office to learn how you can earn a 5% Loss Control Premium Credit on your E&O policy.

Utica’s E&O Risk Management Online Resources
Agency Mergers & Acquisitions
If buying or selling an agency, be sure to review your E&O needs BEFORE the transaction takes place. Utica has provided the following “Facts to Know about E&O in Relation to M&A” for your guidance.
Facts to Know about E&O in Relation to M&A by Utica National

Please contact Donna Goncalves for quoting, applications and additional information.

Protect the Whole Agency

Ensure that the agency is properly protected through programs and products designed specifically for independent insurance agents. 

Package Policy, Commercial Umbrella & Data Breach Coverage is available.


*Denotes required field.